The Certification Institute ("CI", "we", "us" or "our") is a licensee of the TRUSTe privacy program. Your privacy is very important to CI, and we are committed to protecting and maintaining the confidentiality and security of the information that you provide to us. This statement discloses the privacy practices for www.certificationinstitute.org (the "CI Site"). When you visit a Web site displaying the TRUSTe trustmark, you can expect to be notified of:
- What personally identifiable information is collected;
- The organization collecting the information;
- How the information is used;
- With whom the information may be shared;
- What choices are available to you regarding collection, use and distribution of the information;
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under CI's control; and
- How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement or feel that we are not abiding by our privacy policies, you should first contact CI by sending an e-mail to firstname.lastname@example.org. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with CI to resolve your concerns.
This privacy statement describes the information we collect about you and what may happen to that information. Although this statement may seem long, we believe you should know as much as possible about CI's practices so you can make an informed decision about submitting information for the certification process.
YOUR INFORMATION AND HOW WE MAKE USE OF IT
Visiting the CI Site:
The CI Site collects two kinds of information: (i) information that identifies you or your company, (collectively, "Identifiable Information"); and (ii) information that does not identify any person or company (such as your Internet Protocol (IP) address, browser type, operating system type, access time and page views) (collectively, "Non-Identifiable Information"). As a general policy, only Non-Identifiable Information is automatically collected from your visit to the CI Site.
Information Collected During the Application and Certification Process:
If you choose to apply for Certification, you will be asked to provide us with certain specific information about yourself and/or your company, including: (i) contact information such as your name, phone number, fax number, mailing/e-mail address, and your company's name, phone number, fax number, mailing/e-mail address and primary contact person (collectively, "Contact Information"); and (ii) information about your company’s policies, procedures, staff and clients as they pertain to worker’s compensation insurance risk management (collectively, "Business Information"). During the application process and initial certification process, we will only share your Contact Information and Business Information with the CI staff and service providers that are involved in verifying your company’s compliance with the certification requirements. None of these individuals will be employed by or own a financial interest in any other company in the same or similar business as your company, and all of these individuals will have executed a non-disclosure confidentiality agreement with respect to information provided to them by CI. Your Contact Information and Business Information will only be shared with the CI Certification Committee if it is determined by CI staff and service providers that, in their opinion, your company is in compliance with the requirements for certification. The CI Certification Committee also will have executed a non-disclosure confidentiality agreement similar to the agreement executed by CI staff. If the CI Certification Committee approves your company for certification, CI will make a press release and update the CI Site identifying by company name, address, phone number and e-mail address the fact that your company is now certified, but no other Contact Information or Business Information will be released to the public without your express written permission. If your company becomes certified, you may request in writing that CI provide a link from the CI Site to your company’s website if someone inquires about the certification status of your company, and CI will honor that request if you execute an agreement authorizing CI to link to your website. CI will also make available your company’s Contact Information and Business Information to your current workers’ compensation insurance carrier if you authorize their access to such information on the CI Site. It will be your responsibility to notify CI when you change insurance carriers, so that CI can cancel the prior carrier’s access to this confidential information and provide your new insurance carrier with authorized access. We will not share any of your Business Information with the CI Certification Board unless you request us to do so in writing because you disagree with a decision made regarding your certification by the Certification Committee. You have the right to request that any director serving on the Certification Board that you believe has a conflict of interest with you or your company recuse himself or herself. CI will not share your Business Information with any director that has been recused at your request.
Hosting Provider Information:
The Internet service provider that hosts our Web site will have a site administrator (our Webmaster) with the ability to access all such information as part of website maintenance, but this company and the Webmaster have signed a non-disclosure agreement with us. We will maintain your Contact Information and Business Information in our secure and protected information databases as long as you maintain the Certification. If you or we terminate your Certification Application or your Certification Status for any reason, we will deactivate this information unless you submit a written request that we retain this information pending future Certification actions.
We do not resell, trade or rent any of your information to any third party including for their own marketing purposes.
We post testimonials on our Web site which may contain personally identifiable information such as the company contactís name, business, and location. We obtain the contact's consent prior to posting their name and testimonial. The contact may request removal of this testimonial at any time by contacting email@example.com.
We may aggregate Non-Identifiable Information to create statistical data, which will be used to help analyze site traffic and improve our services. We may also use such aggregated information to describe CI's website services to potential partners or other third parties. At no point, however, will the aggregated information identify you, your business or your clients.
Communications from Site:
CI sends automated administrative e-mails related to certification and renewals to company contacts assigned for such communications. These e-mails are related to upcoming data submittal deadlines, application and renewal processing, data receipt confirmations and general certification information.
We reserve the right to disclose any Identifiable or Non-Identifiable Information if required to do so by law or if we believe that such action is necessary in order to (i) conform with the requirements of the law or to comply with legal process served on CI; (ii) to protect or defend the legal rights or property of CI, the CI Site, or its users; or (iii) in an emergency to protect the health and safety of CI's website users or the general public.
We have security measures in place to protect against the loss, misuse and alteration of the information under our control, both online and offline.
The CI Site operates secure data networks protected by industry standard firewall and password protection systems. We use a VeriSign Secure Server ID for 128-bit encryption of data being sent via the Internet between the browser and our servers. The servers on which we store your personal information are kept in a secure environment using industry-standard back-up and security procedures and protections.
All application, certification and user information is restricted in our offices. Only employees who need the information to process your certification or provide the Services are granted access to personally identifiable information. All employees have been verified as having a history of honesty and trustworthiness and have signed a non-disclosure agreement prohibiting the unauthorized disclosure, use or distribution of any client or user-related information. Furthermore, all employees are kept up-to-date on our security and privacy policies and practices and on the importance of maintaining and working with all client information in a secure and confidential manner.
Access to CI's offices is restricted after normal business hours with security cards required for entry into the building and keys required for office access. The building is also equipped with security cameras and a burglar alarm system and has a security guard on the premises after normal business hours and on weekends.
Although we strive to protect our users' personal information and privacy, please be advised that we cannot guarantee that the security precautions we take will prevent third parties from illegally obtaining your information. However, our procedures have qualified www.certificationinstutute.org for the "VeriSign Secure Site" designation indicating that we provide you with authentication, confidentiality, and data integrity that meets established industry standards.
TRANSFER OF ASSETS
NOTIFICATION OF CHANGES
CHANGES TO INFORMATION AND QUESTIONS
Each participating user can access and update their personal information online. Each participating firm also has one or more designated account administrators that can add or delete users and access and update the information of the participating firm and that of all of its users. E-mail addresses entered by participating users and account administrators will be used for administrative purposes to notify users of ongoing certification requirements and do not include an opt-out feature.
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